Due to health regulations, hygiene concerns and the nature of the product we currently are not accepting returns.
Only regular priced items may be exchanged unfortunately sale items cannot be exchanged or refunded.
If you are not happy with our product, please contact us first and we will do our best to resolve the issue.
Before using your new hair extensions, please inspect the product thoroughly to ensure you have received the correct length, color and texture desired. We encourage you to thoroughly inspect and examine the hair without cutting the zip ties or opening the bundles. The only exception to this is receiving the incorrect order.
Please allow up to 4-6 business days to receive your order after your payment is cleared. Our Customized Wigs, Virgin Remy Hair, Virgin Human Hair, Brazilian Hair will take 2 business days (not including weekends) to process your order. After 48 business hours processing it will take 2-4 business to receive your package, you will receive your tracking number on or before.
All orders within the USA are shipped using USPS.
Quality saves you money and we highly believe in taking another step to be different. we not only aim to boost your confidence and self esteem but keeping it classy and luxurious with our pure virgin Human Hair Extensions, Brazilian Hair, Virgin Remy Hair, Customized Wigs and Eyelashes.
We highly value our customers and customer satisfaction is our priority as we do understand that a woman's hair is her Pride.
Timely delivery, we ensure that all products sent out are as described and as ordered.
We give tracking numbers for all your orders.
We respect our customer's privacy and hence don't take or share any customer's personal information.
Supreme Luxury Hair Quality.
-Long lasting up to 2 years with good care like your own hair.
-Tangle free, has a soft feeling and can be changed to other colors as desired.
-It can be curled, does not shed or dry when washed.
-Quality saves you money.
In case of any inquiry, please reach us on any of our emails, contact numbers, social media accounts or chat 24/7.privacy & safety
We only use the basic information you give us.
- Credit / Debit Card
- Offline Payments
Supreme USA LL C reserves the right to change or modify our policy at any time without giving prior notification.